You must have been fascinated by the new features that Snapchat rolls out every now and then. Snapchat amazes its users with its cool and interesting features that catch and hold the attention of its users. This time Snapchat had come up with a new feature that uses My AI. Many users are fascinated by My AI worldwide. However, there are still many users that have not accessed this feature yet. If you are among those who have not accessed this feature yet, then you might be wondering how to access My AI on Snapchat. But don’t worry, as you are in the right spot.
Quick Takeaways
- My AI was introduced in February, 20 and was powered by Open AI’s Chat GPT.
- AI can do everything that a friend would do for you just as suggesting a good restaurant, reminding you of your friend’s birthday, and suggesting good captions for Snapchat stories.
- You can also introduce My AI to start a conversation with your friend. You just have to type @MyAI in the chat section.
However, if you want to know more about My AI on Snapchat, then you must read till the end.
What is My AI on Snapchat?
On February 27, 2023, Snapchat introduced its AI chatbot named My AI. It was first introduced as a Snapchat exclusive feature. It was made available for users worldwide after some weeks.It is powered by Open AI’s Chat GPT. This is a great feature as the AI can do things usually you would do. The MyAI can have conversations with your friends. It can even customize the Avatar on Snapchat for you. You will be delighted to know that My AI is accessible to all Snapchat users and doesn’t need any subscription. You can see My AI at the top of the Chat section on Snapchat. If you want to invite My AI to the chats, then you need to add @MyAI in the chat section.

Since My AI has been rolled out, it has been in controversy and criticism. Many Snapchat users have reported it to be something that can be harmful instead of being helpful. Some users have said that they have many privacy concerns with My AI. Many users and parents have claimed that My AI understands and interacts differently. My AI will also collect information from Snapchat data like pictures, and videos. One thing you have to keep in mind is that if you enable the feature, you cannot remove it from the chat. To remove the feature, you then have to opt for the premium subscription on Snapchat.
Is it safe to have My AI on Snapchat?
Yes, it is safe to use My AI on Snapchat. There is no harm in using My AI on Snapchat. It is in fact like the other voice assistants just like Alexa, Google Assistance, and Siri. It is just like the other voice assistance which needs to be operated wisely if you are concerned about your privacy. My AI is absolutely safe if you use it wisely. You should be careful that you don’t share any personal and confidential information when talking with the AI.
How to access My AI on Snapchat?
If you want to access My AI on Snapchat, then you can access it from the Chat section.
Step 1
Open Snapchat on your account.
Step 2
You will be able to see a navigation bar at the bottom of your screen. You will be able to see a few options.
Step 3
Tap on the Chat option which will be second in number.
Step 4
As soon as you tap on the Chat section, you will be able to see the My AI at the top of the chat.
Step 5
Tap on the MyAI. If you want to have a conversation with My AI, then you first have to agree to some terms and conditions.
Step 6
To have a conversation with My AI, try to ask it a question. You can text it “What can you do?” Another use of AI is to play a game with it.
Another thing you can do is to ask AI to suggest ideas for chatting and posting stories. My AI can do anything a human can do. It can give you movie recommendations, suggest a good restaurant, remind you of your friends’ birthdays, suggest story captions, and many more. To have a conversation with the AI, you don’t have to struggle, it can be done effortlessly. However, sometimes you may not get a response from the AI. Don’t get worried, and just provide it with some more information. Or just change the question and try again.
Step 7
As you know AI is new and cannot interpret things quickly, your feedback is required for it to improve the chatbox. To submit feedback for the AI, you have to tap and hold the message you sent you. Then you will see a list. Locate the Submit Feedback option and type the feedback you want to send.
Step 8
You can type @My AI in any chat on Snapchat and bring MY AI into the conversation.
Why can’t you see My AI on Snapchat?
While AI is accessible to all, some users may not be able to access that. If you are one of those users, then we have some reasons why you cannot access My AI on your account. If you want to know more about it, keep reading.

Outdated version of Snapchat
One of the most common reasons why you are not able to access the My Ai feature on Snapchat is that you might be using an outdated version of the app. As you know MyAi is the latest feature of Snapchat, then how can it be available for those who are using the version of Snapchat that is out of date?
Caches
If your device has uncleared caches, then chances are that you are not being able to see the My Ai feature on your Snapchat. Caches can be helpful for Snapchat to improve its loading time and app performance. However, it can be problematic when it is stored for a long time. If you have long-stored caches, chances are that the app performance might worsen and some features of the app would not work properly. The same is the case if you are not able to access the My AI feature. If caches are not cleared, you might also encounter the error C14a and Snapchat camera zoomed in.
Glitches
If the Snapchat version you are currently using is outdated, then chances are that you might encounter technical glitches on the app. That could be the reason why you are not able to access the My AI feature on Snapchat.
Poor and unstable internet connection
If you are connected to a poor and unstable internet connection, then chances are that you might encounter some problems with a few features of the app. Therefore, if you are not able to access the My AI on Snapchat, then it is because of the poor and unstable internet connection.
Snapchat server down
If the Snapchat server is down, then the app may not function properly. Either it will take some time to load or it will show errors while you access some features. If you are not able to access the MY AI feature, then it can be because of the slow server.
Fixes for “Can’t access My AI on Snapchat”
If you are encountering the problem of not being able to access the My AI feature on Snapchat, then we have some following fixes for you.
Strong and stable internet connection
If you have encountered the problem of not being able to access My AI on Snapchat, then chances are that you are connected to a poor and unstable internet connection. However, if you want to resolve the problem, try to connect to a strong and stable internet connection and then try to locate the My AI on Snapchat.
Clear caches
As we mentioned above, caches are temporary data stored by Snapchat on your device to improve its performance and reduce the loading time. But the caches need to be cleaned after some time. The caches, if cleared from time to time, cannot be a problem but if they are stored for a long time, then they can cause problems with the functioning of the app. If you are also encountering a problem while accessing My AI, then you need to clear caches from your device. Once you clear caches from your device, My AI will be accessible to you. If you want to delete caches from your device, then you can follow the steps below.
Step 1
Open Settings on your Device.
Step 2
Now scroll down your device’s settings and locate “Apps” in the settings.
Step 3
All the apps on your device will appear in the form of a list. Locate Snapchat in the list.
Step 4
Now, tap on Snapchat and you see the ‘Storage and Caches’. Click on it.
Step 5
Now, there will be two options on your screen i.e. Clear Storage and Clear Caches. Tap on the Clear Caches option.
Now that the Snapchat caches have been deleted, open Snapchat and locate My AI on Snapchat.
Update Snapchat
When you are using a version of Snapchat that is outdated, you might encounter problems with some features of the app. If you are not able to see My AI on the app, then the reason can be the outdated version of Snapchat. Therefore, if you want to resolve this problem and access My Ai on Snapchat, then you need to update your Snapchat. After you update Snapchat, you will be able to access the AI. Below are the steps that you can follow to update Snapchat on your device.
Step 1
Locate the Snapchat app on your device
Step 2
Tap and hold the Snapchat icon and uninstall it.
Step 3
Now, open the Play Store / App Store on your device.
Step 4
Search Snapchat in the search bar.
Step 5
Tap on the Install option visible on the screen.
Now that the latest version of Snapchat is installed, you can log in to the app and locate My AI in the chat section.
Fixing Glitches
If the version of Snapchat that you are using is outdated, many technical glitches will occur while you use Snapchat. Glitches can be the reason that you are not able to access My AI on Snapchat. Therefore to fix this, you need to update the version of Snapchat that you are using.
Reopen Snapchat
Another fix for your problem is to re-open Snapchat on your device. You just have to close the application and relaunch Snapchat on your device.
Restart your Device
If all the above fixes do not work for you, then you can opt for another fix which is restarting your device. You just have to tap on the power button of your device and hold it for a while. You will see a prompt, tap on the Restart option and your device will get restarted.
How to Remove My AI on Snapchat?

If you accessed My Ai on Snapchat and did not find it interesting enough then you can remove it. If you want to know how you can remove My AI from Snapchat, then keep reading.
Below are some steps with which you can remove My Ai from Snapchat.
Step 1
Open Snapchat on your device.
Step 2
Click on the Chats icon at the bottom of your screen.
Step 3
Tap and hold My AI. Now you will see a prompt on your screen that will include a list of options.
Step 4
Click on Chat Settings from the list.
Step 5
Now, click on the “Clear from Chat Feed” option. My AI has been removed
Another way to remove MyAI on Snapchat
Step 1
Open Snapchat on your device.
Step 2
Tap on the Avatar visible to you in the top left corner of the screen.
Step 3
Now, tap on the Gear option which is in the tip right corner of the screen.
Step 4
Snapchat settings will appear on your screen.
Scroll down and find the Clear Data option. The Clear Data option will be under the Privacy Control section.
Step 5
Tap on the Clear Conversation option visible on the screen.
Step 6
Now click on the “X” option which will be visible to you next to the My AI option.
Conclusion
Snapchat has introduced many features for its users to get them engaged and improve their experience on the app. The new Snapchat feature is MyAI, introduced in February 2023. My AI wasn’t available for many users initially but was then rolled out worldwide. Though many users are still not able to access the feature, there can be several reasons behind it. A poor and unstable internet connection will not allow you to access the feature therefore use a strong and stable internet connection. Also if you are using an outdated version of the app, you will not be able to access this feature.
There are some other reasons behind you being not able to access this feature which are technical glitches, long stored caches, and Snapchat server down. If you want to fix this error, you can either wait for some time until the system is up or you can also clear long stored caches on your device. There is another which you can consider which is updating Snapchat on your device. If you are using an outdated version of the app then do consider updating the Snapchat. Updating Snapchat, will remove the technical glitches. Many users have found this feature quite helpful as it can do everything that a human can do.
It can suggest the names of good restaurants, captions for your Snapchat stories, and also suggest birthday songs for your friends. However many users have claimed that this this feature is not helpful and can risk their privacy as it understands and collects data in a different way. However, to be on the safer side, you must know how to use this feature safely. You should use this feature like any other voice assistant without sharing sensitive and confidential information with it.
FAQs
The AI is controlled by OpenAI’s ChatGPT technology.
Yes, it is possible for you to customize your AI on Snapchat.
Yes, you can change My AI gender on Snapchat.